Refund Policy :
We accept NO RETURNS and can offer NO REFUNDS on our custom products once the orders are approved by the customer.
LOST PACKAGES: We do not reprint and reship packages that are lost in the mail. You may open up a case with the shipping company. Chargebacks will not be allowed for lost packages as it is not our fault if the shipping company loses it. If we print and ship your order we are not at fault for lost packages.
We do not offer ANY refunds for design work. Once design work has begun there will be NO refunds. This is non negotiable. We do NOT refund for custom design work for any reason.
We take pride in producing high-quality products! If you encounter any form of defect, contact us and send us an image that proves the damage to your order. We will gladly reproduce the same order purchased given that it is in line with our Terms and Policy.
We do not allow returns or refunds as all orders are uniquely made based on your preference.
Each file is unique to a customer's preference and each print quality result is unique to that order.
We do not allow returns or refunds based on deviations from an expected quality. We do not allow returns or reprints for our products not matching other manufactured parts as every printer will print differently with different methods.
We cannot reproduce any order that was purchased based on incorrectly placed customer orders, with such issues as specifications, size, color, texture, or sudden decisions to cancel.
TAKE NOTE that to be able to reproduce your order, we must be contacted within 72 hours from the delivery time. Customers must submit clear images as proof in a direct email. Once a returns process is initiated ALL delivered products with defects must be returned.
Rest assured that if the product is PROVED TO BE DEFECTIVE, we will provide the shipping and shipping label (if required).
The establishment must be given up to 20 days to reproduce the purchased order.
To start a return, you can contact us, If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package.
Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions
A refund/reprint is at the discretion of the business.
